FAQ

Absolutely, YES. We only use products that are safe for little ones and furry friends. Many of our treatments are non-toxic or have a minimal risk of harm if applied correctly. If we need to use something that might need extra precautions, do not worry. We will give you clear instructions on how to keep everyone safe. If you have any specific concerns, just let us know. We can adjust our treatment methods accordingly – your peace of mind is important to us.

Not much, but there is a little preparation work that you should do to ensure the process goes smoothly. We suggest:

• Clear the area: Move things like food, toys, or anything that might get in the way of the treatment. For example, if we are treating the kitchen, just make sure counters are clean and food is put away.
• Pets: If you have pets, we ask that you keep them away from the treatment areas during and shortly after the service. You can either move them to another room or take them outside for a bit.
• Access: Make sure we have access to the areas where pests are most active (like attics, basement, or kitchen). You do not need to do a deep clean, but it helps if we can get to the spots we need to treat without any hassle.
• Special instructions: If there is anything specific you want us to know (like a favorite hiding spot of those pesky ants), let us know ahead of time, so we can make sure we hit all the trouble spots.

It depends on the type of pest and treatment we are using. But generally, you should start seeing results within a few days to a week. Some pests, like mosquitoes, might show a quicker reduction, while others, like bed bugs or rodents, might take a little longer for the full impact. We will keep you updated along the way and let you know when to expect full results. If you are not seeing the improvements you expected, do not hesitate to reach out – we will come back and take another look.

That really depends on what you are dealing with. Some people just need a one-time treatment for a specific issue, while others might want ongoing treatments to keep things under control. For example, if you are dealing with ants or cockroaches, you might want regular visits to ensure they do not come back. If you have had a one-time problem (like a few mice in the attic), you might only need a couple of visits for peace of mind. We will work with you to create a plan that suits your needs – no pressure, just what makes sense for your home and situation.

In most cases, you will not need to leave the house. We will let you know if there is a specific reason you should step out. For example, if we need to spray a treatment that might need a bit of time to dry. But generally, you are good to stay put. If we are doing something that requires more time, like sealing up entry points for rodents or wildlife, we will let you know in advance so you can plan accordingly.

It happens sometimes, and we totally get how frustrating it can be. Pest control is not always a one-and-done deal, especially if you are dealing with something like a deep infestation or pests that are really tricky to get rid of. But do not worry – we have got your back. If you are still seeing pests after our treatment, just give us a call. We will come back, assess the situation, and tweak our approach to make sure we get things under control for you. Our job is not done until you are satisfied.

Of course! Life happens, and we get that plans change. If you need to cancel or reschedule, just give us a call or send us a message as soon as possible. We will work with you to find another time that fits your schedule. We try to be flexible and accommodating – we want to make this as easy as possible for you!

Yes! We care about keeping your home safe, but we also care about the environment. We use eco-friendly products and methods whenever possible. Our goal is to get rid of pests without doing harm to your home, family, or the planet. If you have specific environmental concerns, let us know, and we can adjust our approach to meet your needs.

If the pests come back after treatment, we are not going to leave you hanging. Just reach out to us, and we will schedule a follow-up. Sometimes, especially with certain pests, a few treatments might be needed to fully resolve the issue. We will keep working until the problem is solved, no extra charge – that is just part of the deal. Your satisfaction is what matters to us, and we will make sure to take care of things.

Early signs include droppings, scratching sounds in walls or ceilings, damaged food packaging, grease marks, unpleasant odours, nests, insect wings, bite marks, and live or dead insects. If you notice any of these signs, scheduling a professional inspection can help identify the problem before it becomes more severe.

Ontario properties commonly experience mice, rats, ants, cockroaches, bed bugs, wasps, hornets, spiders, silverfish, centipedes, carpenter ants, cluster flies, raccoons, squirrels, bats, and skunks. Seasonal activity varies depending on weather and property conditions.

Pests can return if new entry points develop or if food, water, and shelter remain available. Professional pest control combined with preventive measures, exclusion work, and routine inspections significantly reduces the risk of future infestations.

Where scheduling permits, Bug Managers offers same-day and emergency pest control services for urgent infestations across many GTA communities. Contact us early in the day for the best availability.

We proudly provide residential and commercial pest control throughout Mississauga, Toronto, Brampton, Vaughan, Oakville, Burlington, Milton, Markham, Richmond Hill, Scarborough, North York, Etobicoke, and surrounding Greater Toronto Area communities.

Some infestations can be resolved with a single visit, while others—such as bed bugs, cockroaches, rodents, or severe ant infestations—may require multiple treatments depending on the pest species, infestation level, and property conditions.

Cleaning recommendations vary by treatment type. In many cases, avoiding deep cleaning of treated areas for several days allows products to remain effective. Your technician will provide clear after-care instructions specific to your service.

Yes. Good sanitation, sealing cracks and entry points, reducing moisture, proper garbage management, food storage, and routine inspections are all important parts of Integrated Pest Management (IPM). However, active infestations often require professional treatment.

Our approach focuses on thorough inspections, customized treatment plans, integrated pest management, exclusion techniques, long-term prevention, environmentally responsible solutions whenever appropriate, and professional customer service backed by experienced technicians.

Yes. We provide customized pest management programs for restaurants, offices, warehouses, retail stores, healthcare facilities, property managers, condominiums, hotels, schools, and industrial facilities to help maintain compliance and reduce business disruption.

Integrated Pest Management combines inspection, monitoring, exclusion, sanitation improvements, habitat modification, and targeted treatments to solve pest problems while minimizing unnecessary pesticide use. It is considered one of the most effective long-term pest management strategies.

Rodents can begin causing damage immediately by chewing electrical wiring, insulation, wood, drywall, and plumbing materials. They also contaminate food and surfaces with droppings and urine, increasing health risks.

Yes. Professional wildlife removal focuses on humane removal methods whenever possible, followed by exclusion and wildlife-proofing to prevent animals from returning without harming them.

Some pests may contaminate food, trigger allergies, spread bacteria, or carry diseases. Rodents, cockroaches, ticks, fleas, and certain wildlife species can present health risks, making early professional treatment important.

Seeing one mouse often indicates that others may already be present. Mice reproduce quickly and usually remain hidden. A professional inspection can identify entry points and determine whether additional rodents are present.

We provide inspections based on the type of pest, property, and location. Contact our team to discuss your situation, and we'll recommend the most appropriate inspection and treatment options.

Yes. Heavy rain, extreme heat, cold weather, and seasonal changes often drive pests indoors in search of food, water, and shelter. This is why pest activity changes throughout the year.

Yes. Our technicians are trained, licensed, and insured to provide professional pest control and wildlife removal services while following applicable Ontario regulations and industry best practices.